FAQ
Top 5 most common questions
My order
- Why can't I check out if the order value is less than the minimum amount?
- Has my order been placed?
- I cannot order or find a product - What does this mean?
- Can I cancel my order?
- Can I add a product to an order?
- Can I order by phone or email?
Delivery
- Are you currently delivering to Belarus?
- Are you currently delivering to Russia?
- Are you currently delivering to Ukraine?
- What are your delivery times and fees?
- Can I change my shipping address?
- What happens if my order is delayed?