Lack of security:
Customers who have a Stokke Steps Chair together with Stokke Steps Bouncer or Newborn Set may in certain circumstances experience that the bouncer or newborn seat does not properly attach even if the lock indicator shows green. If it happens, there is a risk that the product will be released from the chair, for example if a sibling or parent leans against it, and it may pose a danger to the child.
The recall applies only Stokke Steps Bouncer abd Stokke Steps Newborn Set produced between February 2014 and December 21, 2018.
To find out if your product is affected by the recall or not, we ask you to visit Stokke's website here.
If your serial number is one of the affected you continue with the registration to get information about how you get your product repaired.
You can find the serial number under your bouncer, see picture.
We regret the extra inconvenience this entails and would like to remind you that the product is approved according to all safety standards concerned.Safety and the child's well-being is our main focus in the use of our products. To ensure that the high standard is maintained, we continue to be accurate with upgrades and improvements of our products.
We thank you for your cooperation and apologize for any inconvenience.